Organizations utilizing ITIL and Microsoft Operations Framework share a common challenge. As data centers have gotten more complex and individual IT processes have increased in their abilities to solve business problems, individual IT processes have gotten increasingly siloed. Inside of Microsoft System Center, Operations Manager does a great job of automatically collecting statistics about the components inside the system. Virtual Machine Manager can use those statistics to automatically place work loads. But transferring the information between the two tools to date has had to be a manual process.
With the introduction of Microsoft Opalis Integration Server, a new workflow engine makes it possible to automate previously manual tasks in a way that aligns with the ITIL and MOF best practices initiatives.
Opalis Integration Server serves as the link that automates the process of communication between the tools. Utilizing simple object oriented workflow design, Opalis can create ways to transfer the results of one task to the knowledge base and automatically start up another task inside of another tool. Automating tasks between products allows for lower latency and increased speed without the use of cumbersome scripting or coding.
Additionally, the functionality of Opalis isn’t restricted to use with Microsoft System Center components. Opalis allows for integration between Microsoft System Center products and other system management products offered by BMC, CA, HP and VM Ware
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